Computers in the Workplace

   Computers in the Workplace

 Computers play an important role across many fields today; however, in the communication/wireless industry, computers are beyond being just important; they are essential. The backbone of any wireless company is through servicing mobile computers such as smartphones, tablets, hotspots, etc. The "computer" is the reason why companies like T-Mobile, Verizon, AT&T are as big as they are today.  For the most part, everything in this industry requires a computer, whether to process a sale, hook up the phone to the network, take a payment, process appointments, etc. 

    Companies such as T-Mobile heavily rely on advanced systems and digitally accelerated tools.  With that said, in the wireless industry, even if only working in a retail store, an employee must be tech-savvy and computer literate. People come into stores expecting the employees to understand how the operating systems across various devices work so they can learn it from what T-Mobile calls a "Mobile Expert." The industry is constantly changing, so not only is it essential to be computer literate, it is important to be literate enough to be able to learn and adapt quickly to new software and technology. When you take on such a role, it is important to know that it requires continuous learning, but if one is computer literate enough to understand the framework of computers, phones, tablets, etc. It should be pretty simple for someone to adapt to newer software and technologies across this industry. 

    I have worked for T-Mobile since 2012, and I have watched the industry and the computer grow to where it is before my very eyes. In my head, I find it insane how quickly computers had advanced to where we are compared to when I first started; who would have ever guessed, and here we are in the wireless industry 2021, and 5G is being bigger every day. Suppose I had to forecast the industry over the next ten years. In that case, computers will become connected through a blazing fast 5g network with high capacity limits, which will cover America edge to edge. Because of this, there will be virtually very few dead zones that will help connect rural America bringing alive more AI and the self-driving cars more of a reality.